Terms Of Service
Regarding refunds for booked sessions:
We pay our therapists and experts generously and on time. If you do not show up to a booked appointment or do not cooperate with scheduling a time that works for both parties, then no refund will be offered. Appointments cannot be rescheduled once the professional has already shown up at your appointment time and waited for you to join. Thank you for understanding.
Regarding refunds for online courses:
Disclaimer: It is important to note that all bodies are different and that each of us will respond differently to each program's exercises - some approaches may begin to have a positive impact quickly, whereas others may take slightly longer to have a positive impact on your daily functioning.
Should you find that a Rewire Therapy Program is not the right fit for you, kindly send us an email to receive your refund within 72 hours of purchase.
- Refunds minus 5% for administration and processing fees of the purchase price are offered to customers who email us at [email protected] within 72 hours of their purchase.
- Refunds minus 5% for administration and processing fees of the purchase price are only offered if the content was not available or inaccessible within 72 hours of the purchase, after which the client requested support to access the content. (Customers have 72 hours in which they can contact us for their refund. If they requested support within those 72 hours and still did not get access, they are still entitled to a refund.)
- The customer is permitted to exchange their current program for another program of monetary value within 30-days of purchase. Strictly one exchange is allowed within this 30-day period.
- Free trials and paid membership subscriptions must be canceled up to 1 hour before their scheduled end. Thereafter, no refund can be given.
This website located at rewiretherapy.net, and all content, services and products available on or through such website, including, but not limited to, associated blogs, forums and websites are copyrighted works belonging to Rewire Trauma Therapy LLC ( or “we”). This Site provides users of the Site (“Users” or “you”) with educational materials and exercises developed from Somatic Experiencing and the personal knowledge and experiences of Rewire Trauma Therapy LLC. Information is delivered via this Site and associated media including but not limited to email, videos, live calls, online and in-person courses/programs, articles and recordings (collectively, the “Services”). For greater certainty, these Terms of Service (these “Terms”) apply to the Services even if not specified.
By accessing or using this Site, you are accepting the current version of these Terms, on behalf of yourself or the entity that you represent, and you represent that you have the right, authority, and capacity to agree to and be bound by these Terms, on behalf of yourself and the entity that you may represent. If you do not agree with all of the provisions of these Terms, please do not access or continue to use the Site.
You have the continued opportunity to ask for clarification of particular provisions and/or address any concerns before proceeding, and you may address questions about Rewire Trauma Therapy LLCor these Terms, the Site, or the Services to: [email protected].
Subject to these Terms, Rewire Trauma Therapy LLC grants you a non-transferable, non-assignable, non-exclusive, revocable, limited license to use and access the Site only for your own personal use.
The rights granted to you in these Terms are subject to the following restrictions: (a)you will not modify, reverse compile or reverse engineer, make derivative works of or disassemble any part of the Site; (b) you will not in whole or in part license, sell, transfer, assign, rent, lease, distribute, host, or otherwise commercially exploit the Site, or any content displayed on the Site; (c) you will not access the Site in order to build a similar product, service or competitive website, and (d) no part of this Site may be republished, downloaded, copied, reproduced, distributed, displayed, posted, or transmitted in any way. All copyright and any other proprietary notices on the Site, or on any content displayed on this Site, must be retained on all copies thereof.
Unless otherwise indicated, any update or addition to functionality or content of the Site will be subject to the Terms herein.
Rewire Trauma Therapy LLC reserves the right, at any point to modify, or discontinue this Site, in whole or in part, with or without notifying you. You agree that Rewire Trauma Therapy LLC will not be liable to you or to any party for any modification or discontinuation of the Site or associated programs or content.
You acknowledge and agree that Rewire Trauma Therapy LLC has no obligation to provide you with any support in connection with the Site.
Excluding any User Content (as defined below) that you may provide, you acknowledge that all the intellectual property rights, including copyrights, patents, trademarks, and trade secrets, in the Site and its content are owned by Rewire Trauma Therapy LLC. Rewire Trauma Therapy LLC reserves all rights not granted in these Terms. There are no implied licenses granted in or under these Terms. Neither these Terms nor your access to the Site transfers to you or any third party any rights, title, or interest in or to such intellectual property rights, except for the limited access rights expressly set forth in these Terms.
Our content and services are offered subject to our acceptance of your order or requests. We reserve the right to refuse to provide our Services to anyone or any entity for any reason without the obligation to give reason for doing so. We may at any time change or discontinue any aspect or feature of the Site or the Services, subject to us fulfilling our prior responsibilities to you based on acceptance of payment. If we choose to refuse to provide the Services after payment has been processed, we will reimburse the paid amount. No order is complete until payment has been processed.
The date and time of any live sessions, including, but not limited by, live group training calls, will be determined by Rewire Trauma Therapy LLC in its sole discretion. You assume the responsibility of attending such sessions. Failure to attend a live session will in no way give you any rights to a reimbursement or obligation of Rewire Trauma Therapy LLC to reschedule any sessions.
Notwithstanding the statements above, you will be provided with reasonable notice of any rescheduling of a live session.
Order Processing And Confirmation
Rewire Trauma Therapy LLC emails Users to confirm placement of a User’s orders and any relevant details concerning the delivery of the Services purchased. It is your responsibility to contact Rewire Trauma Therapy LLC as soon as possible in the event of an issue with your order, related to such email confirmation or otherwise.
Responsibility for User Content
“User Content” means any and all information, feedback and content that a User may submit to, or post on, the Site. You alone are responsible for your User Content. You assume all risks associated with use of your User Content, including any reliance on its accuracy, completeness or usefulness for others, or any disclosure of your User Content that personally identifies you, the entity you represent, or any third party. You hereby represent and warrant that your User Content does not violate our Acceptable Use Policy (as defined below). You will not represent or imply to others that your User Content is in any way provided, sponsored, or endorsed by Rewire Trauma Therapy LLC. Because you alone are responsible for your User Content, you may expose yourself to liability if, for example, your User Content violates our Acceptable Use Policy. Rewire Trauma Therapy LLC is not required to backup any User Content, and your User Content may be deleted from the Site at any time without prior notice. You are solely responsible for creating and maintaining your own backup copies of your User Content.
The following constitutes our “Acceptable Use Policy”:
You may only use the Site for lawful purposes. Without limitation, you agree to not use the Site to collect, upload, transmit, display, or distribute any User Content that: (i) violates any third party right, including any copyright, trademark, patent, trade secret, moral right, privacy right, right of publicity, or any other intellectual property or proprietary right; (ii) is unlawful, harassing, abusive, tortious, threatening, harmful, invasive of another’s privacy, vulgar, defamatory, false, intentionally misleading, trade libelous, pornographic, obscene, patently offensive, promotes racism, bigotry, hatred, or physical harm of any kind against any group or individual or is otherwise objectionable; (iii) is harmful to minors in any way; or (iv) is in violation of any law, regulation, or obligations or restrictions imposed by any third party.
You further agree not to: (i) upload, transmit, or distribute to or through the Site any computer viruses, worms, or any software intended to damage or alter a computer system or data; (ii) send through the Site unsolicited or unauthorized advertising, promotional materials, junk mail, spam, chain letters, pyramid schemes, or any other form of duplicative or unsolicited messages, whether commercial or otherwise; (iii) use the Site to harvest, collect, gather, or assemble information or data regarding other Users, including e-mail addresses, without their consent; (iv) interfere with, disrupt, or create an undue burden on servers or networks connected to the Site, or violate the regulations, policies, or procedures of such networks; (v) attempt to gain unauthorized access to the Site or to other computer systems or networks connected to or used together with the Site, whether through password mining or any other means; (vi) harass or interfere with any other User’s use and enjoyment of the Site; or (vi) use software or automated agents or scripts to produce multiple accounts on the Site, or to generate automated searches, requests, or queries to, or to strip, scrape, or mine data from, the Site.
You hereby grant, represent and warrant that you have the right to grant Rewire Trauma Therapy LLC an irrevocable, non-exclusive, royalty-free and fully paid, worldwide license to reproduce, distribute, publicly display and perform, prepare derivative works of, incorporate into other works, and otherwise use and exploit your User Content, and to grant sublicenses of the foregoing rights, solely for the purposes of including your User Content on and in the Site. You hereby irrevocably waive, and agree to cause to be waived, any claims and assertions of moral rights or attribution with respect to your User Content.
By providing Rewire Trauma Therapy LLC with any feedback, testimonials, or suggestions regarding the Site (the “Feedback”), you hereby assign to Rewire Trauma Therapy LLC all rights in the Feedback and agree that Rewire Trauma Therapy LLC will have the right to use and fully exploit the Feedback and related information in any way it concludes acceptable. Rewire Trauma Therapy LLC will treat the Feedback you provide to Rewire Trauma Therapy LLC as non-confidential and non-proprietary. You agree that you will not submit to Rewire Trauma Therapy LLC, for the purposes of providing feedback or suggestions, any information or ideas that you consider or ought to have known to be confidential or proprietary.
Rewire Trauma Therapy LLC reserves the right, but has no obligation, to review any User Content and to investigate and/or take acceptable action against you in our sole discretion if you violate any provision of these Terms or otherwise create liability for us or any other person. Such action may include removing or modifying your User Content, suspending or terminating your rights to use the Site, or, if necessary, reporting you to law enforcement authorities.
Third Parties And Other Users
Third Party Content
The Site contains links or references to third party websites, content, goods and services, and/or display advertisements for third parties (collectively, “Third Party Content”). Third Party Content is not under the control of Rewire Trauma Therapy LLC, and Rewire Trauma Therapy LLC does not take responsibility for any Third Party Content. Rewire Trauma Therapy LLC provides access to Third Party Content only as a convenience to Users, and we do not review, approve, monitor, endorse, warrant, or make any representations with respect to Third Party Content. Your use of Third Party Content is at your own risk, and you should apply an acceptable level of caution and discretion in doing so. When you access any Third Party Content, the applicable third party’s terms and policies may apply, including such third party’s privacy and data gathering practices. You should make whatever investigation you feel necessary or appropriate before proceeding with any transaction in connection with such Third Party Content.
You alone are solely responsible for any and all of your own User Content. Because we do not control User Content, you acknowledge and agree that we are not responsible for any User Content, whether provided by you or by other Users. We do not guarantee the accuracy, currency, suitability, or quality of any User Content.
No Liability For User Contracts
You recognize that Rewire Trauma Therapy LLC is not a party to any agreements that may be entered into between Users, or between Users and third parties (“User Contracts”). You assume sole responsibility for interactions with other Users and/or third parties, including third parties that may be associated with any Third Party Content.
Data Sharing with Affiliated Companies
As part of our commitment to improving user experience and providing personalized services, we may share certain user data with our affiliated company, TraumaSoothe LLC. The shared data will be treated with the utmost confidentiality and used solely for enhancing the quality and relevance of the services across our platforms.
Subject to applicable law, you hereby release and forever discharge Rewire Trauma Therapy LLC, and our directors, officers, employees, agents, successors and assigns, from, and hereby waive and relinquish each and every past, present, and future dispute, claim, controversy, demand, right, obligation, liability, action, and cause of action of every kind and nature that has arisen or may arise directly or indirectly out of, or that relates directly or indirectly to, the Site or the Services, including any interactions with, or act or omission of, other Users or third-parties, and any interactions or acts or omissions associated with Third Party Content or User Contracts.
You agree to indemnify Rewire Trauma Therapy LLC. and its directors, officers, employees, agents successors and assignees, including costs and legal fees, from any claim or demand made by any third party due to or arising out of your: (a) violation of these Terms; (b) use of the Site; © violation of applicable laws and/or regulations; or (d) User Content. Rewire Trauma Therapy LLC reserves the right, at your expense, to assume the exclusive defence and control of any matter for which you are required to indemnify herein, and you agree to cooperate with our defence of any such matter. You agree not to settle any such matter without the prior written consent of the Rewire Trauma Therapy LLC. Rewire Trauma Therapy LLC will use reasonable efforts to notify you of any such claim, action, or proceeding, upon becoming aware of it.
No medical advice, diagnosis, or treatment is provided on this site.
This site and the services do not replace professional medical advice, diagnosis, treatment or for a professional relationship.
Users should not rely on the Site or the Services for diagnosis or treatment of any psychiatric or health condition. Always consult a healthcare professional if you suspect you need medical or psychiatric treatment. If you are experiencing an emergency, please call 911.
The Site and the Services are provided on an “as is” basis to the fullest extent permissible by law, and Rewire Trauma Therapy LLC disclaims any warranties and conditions of any kind, whether express, implied, including any and all warranties or conditions of merchantability, accuracy, or non-infringement. Rewire Trauma Therapy LLC makes no guarantee or claim that the Site or the Services will meet any User’s requirements, will be available on an uninterrupted, secure and/or error-free basis, complete, legal, or will be accurate, free of viruses or safe.
Testimonials on the Site have not been scientifically evaluated and results experienced by Users vary.
Under no circumstances will Rewire Trauma Therapy LLC be liable to you or any third party for any consequential, punitive, exemplary, indirect, special, or incidental damages caused and regardless of the theory of liability arising out of this site and/or services. the limitation of liability and exclusion of certain damages will apply regardless of the success or effectiveness of other actions taken.
In no event will Rewire Trauma Therapy LLC’s, or that of any agent, successor, director, officer, employee or assign of Rewire Trauma Therapy LLC., cumulative liability to you (including liability to a person or persons whose claims(s) is derived from rights claimed by you) exceed the total sum paid by you to Rewire Trauma Therapy LLC. In those jurisdictions that do not allow the limitation of liability for damages, Rewire Trauma Therapy LLC’s liability is limited to the full extent permitted by law.
These Terms constitute the entire agreement between yourself and Rewire Trauma Therapy LLC regarding your use of this Site and our provision of Services.
These Terms are subject to revision. Your use of the Site after such changes will indicate your consent of these changes and agreements to be bound by the terms and conditions of such changes.
These Terms and any dispute or claim in relation with their subject matter or formation, including claims or non-contractual disputes will be governed in accordance with the laws of the Province of Quebec and the laws of Canada applicable therein. You agree that the courts of the Province of Quebec will have exclusive jurisdiction to settle any dispute or claim arising in connection with the subject matter or formation, including non-contractual disputes or claims, with these Terms.
If any provision of these Terms is held to be invalid or unenforceable, the other provisions of these Terms will be unimpaired and the invalid or unenforceable provision will be considered modified so that it is both valid and enforceable to the maximum extent permitted by Quebec law.
These Terms, and your rights and obligations herewith may not be subcontracted, delegated or otherwise transferred by you without Rewire Trauma Therapy LLC's prior written consent, and any attempted subcontract, delegation, or transfer in violation of the foregoing will be null. Rewire Trauma Therapy LLC. may freely assign these Terms. The terms and conditions set forth in these Terms will be binding upon any assignees and clients.
Copyright © 2019+ Rewire Trauma Therapy LLC and ‘Rewire Therapy’. All rights reserved. All trademarks, logos and service marks (the “Marks”) displayed in this Site are our property or the property of third parties. You are not permitted to use these Marks without our prior written consent or the consent of a third party.
If you wish to contact Rewire Trauma Therapy LLC or any of its representatives please contact us at: [email protected]
Rewire Trauma Therapy LLC